I was provided the information I need for to put into the FX2 page but I cannot access it because it came preconfigured with a password on the device from Teksavvy. grandstream does not provide con-nections to emergency services via the ht812. Teksavvy's CSR somewhat rudely told her that the problem was at her end, because they didn't see a problem. Connect the Handytone to a router LAN port and let it deal with the phone traffic only. I have tried it for about 48 hours so far and I can pretty much say: It rocks! You can request this when you place your order, or contact TekSavvy at any time to create an IP Relay account. Grandstream HT502 nightmare to setup (Tektalk) So I have registered with TekSavvy for the TekTalk service. neither grandstream nor its officers, employees or affiliates may be held liable for any claim, dam-age, or loss. Before you start configuring the adapter, make sure you have the following settings for your SIP account: - SIP Server address (sometimes called SIP Proxy) - SIP User ID (in most cases this is the phone number) With regards to the speed with this configuration, this is a known issue with the Grandstream that it bottlenecks at around 28-30mbps speeds. I got a Grandstream HT502 from Teksavvy for TekTalk and I have ordered a second number for it from Teksavvy. Basically opens all ports. Perfect quality and very good so far. Follow these instructions to successfully install your GrandStream ATA device to begin using the homeXtend Residential VoIP service. My set up is modem to router then the ATA. I had trouble with a Vonage set-up, finally switched to CallCentric with a Grandstream 501 (one channel instead of 2). Important to note, I am also with Teksavvy for the Cable internet. But of course they wouldn't, it's intermittent. I ran a separate cat5 run from the dmarc to the DSL modem. If you've purchased a Grandstream HT502 ATA through an alternate vendor, feel free to use the following configuration to match your ATA to our tried and tested configuration: Try putting the ATA in the DMZ in your router settings and see if that helps. I grabbed a Grandstream HT812 so I can port my Rogers number to TekTalk. Grandstream HT502 Freephoneline.ca Setup The following configuration settings are automatically supplied to all TekSavvy supplied Grandstream HT502 ATAs. I was wondering if there's a settings guide somewhere? Grandstream HT502 Freephoneline.ca Setup The following configuration settings are automatically supplied to all TekSavvy supplied Grandstream HT502 ATAs. Setting up the Grandstream HT502 for Freephoneline. you hereby waive any and all such claims or causes of ac-tion arising … I want to confirm the settings before I start the port over process. This manual will help you learn how to operate and manage your HT812 analog telephone adaptor and make the best use of its many upgraded features including simple and quick The Grandstream HT-812 delivers powerful VoIP technology and easy-to-use capabilities for your home phone needs; ... To set up IP Relay service, TekSavvy will need to create a user account for you. No system likes to have 2 traffic cops. Assign a permanent IP address to the Handytone in your router set-up. Thanks! Have it with teksavvy and like you wired it to my home phone internal wiring. I have the Grandstream HT502 also. The Grandstream Handy Tone HT812 is a new addition to the popular Handy Tone ATA product family. The ideal setup is to have the Grandstream between the modem and router. I would check this configuration just to ensure that the TekTalk registers. 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